{"id":553,"date":"2025-08-20T10:25:04","date_gmt":"2025-08-20T14:25:04","guid":{"rendered":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/career\/test-3\/"},"modified":"2025-09-11T17:05:01","modified_gmt":"2025-09-11T21:05:01","slug":"customer-service-and-logistics-technician","status":"publish","type":"career","link":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/career\/customer-service-and-logistics-technician\/","title":{"rendered":"Customer Service and Logistics Technician"},"content":{"rendered":"\n<p><strong>At Entreposage Herger Inc., customer service and operational rigor are at the heart of everything we do.<\/strong><\/p>\n\n\n\n<p>To support our growth and strengthen our team, we are creating a new position:&nbsp;<strong>Customer Service and Logistics Technician<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>WHAT WE OFFER<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Competitive salary<\/li>\n\n\n\n<li>Permanent full-time position, 40 hours per week, Monday to Friday<\/li>\n\n\n\n<li>Attractive group insurance and social benefits program<\/li>\n\n\n\n<li>Employer-contributed RRSP and CELIAPP<\/li>\n\n\n\n<li>A collaborative and dynamic environment where your initiatives are valued<\/li>\n\n\n\n<li>Exciting challenges in a varied role focused on customer service and logistics<\/li>\n\n\n\n<li>The opportunity to contribute to customer satisfaction and loyalty<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>YOUR STRATEGIC ROLE<\/strong><\/h3>\n\n\n\n<p>As a&nbsp;<strong>Customer Service and Logistics Technician<\/strong>, under the supervision of the Director, you will be responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacing coordinators, the transport division, and customer service during absences, vacations, or workload peaks<\/li>\n\n\n\n<li>Supporting team members in the execution of their tasks<\/li>\n\n\n\n<li>Ensuring rigorous follow-up of tasks and inventory control<\/li>\n\n\n\n<li>Performing various data entries (products, receipts, shipments, etc.)<\/li>\n\n\n\n<li>Participating in product creation and managing receipts\/shipments<\/li>\n\n\n\n<li>Making inventory corrections or adjustments as needed<\/li>\n\n\n\n<li>Contributing to the optimization of the CSM (Zoho) and responding to recurring client requests (reports, temperature charts, etc.)<\/li>\n\n\n\n<li>Verifying and conducting preventive inventories<\/li>\n\n\n\n<li>Collaborating with other departments to ensure optimal customer service<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>YOUR PROFILE<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High school diploma (DES)<\/li>\n\n\n\n<li>1 to 3 years of experience in customer service (logistics, warehousing, or related field)<\/li>\n\n\n\n<li>Excellent command of French and English, for frequent oral and written communication with clients and suppliers in both languages<\/li>\n\n\n\n<li>Strong knowledge of Microsoft Office Suite (Outlook, Excel, Word)<\/li>\n\n\n\n<li>Familiarity with SAP and EDI processes<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>SKILLS AND QUALITIES WE\u2019RE LOOKING FOR<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patience, courtesy, and a strong sense of customer service<\/li>\n\n\n\n<li>Ability to manage priorities effectively<\/li>\n\n\n\n<li>Attention to detail, rigor, and professionalism<\/li>\n\n\n\n<li>Teamwork and collaboration skills<\/li>\n\n\n\n<li>Excellent oral and written communication<\/li>\n\n\n\n<li>Analytical mindset and ability to quickly identify appropriate solutions<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>OUR COMMITMENT<\/strong><\/h3>\n\n\n\n<p>At Herger, we know our team makes all the difference! We stand out through our unity, boldness, expertise, and the involvement of each individual in the company\u2019s success.<\/p>\n\n\n\n<p><strong>Could this be the start of something great?<\/strong><\/p>\n\n\n\n<p>Apply today and come make a difference with us!<\/p>\n","protected":false},"template":"","career-type":[31],"career-location":[30],"class_list":["post-553","career","type-career","status-publish","hentry","career-type-full-time","career-location-saint-hyacinthe-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/career\/553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/career"}],"about":[{"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/types\/career"}],"wp:attachment":[{"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/media?parent=553"}],"wp:term":[{"taxonomy":"career-type","embeddable":true,"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/career-type?post=553"},{"taxonomy":"career-location","embeddable":true,"href":"https:\/\/entreposageherger.wp.vortexdev.com\/en\/wp-json\/wp\/v2\/career-location?post=553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}